800-901-3099

Privacy Policy

Last updated: July 30, 2021

Alpha Surety & Insurance Brokerage, LLC (“us”, “we”, or “our”) operates the https://alphasurety.com and https://my.alphasurety.com websites (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection, Use, And Sharing

While using our Service, we may collect both Device Information and Order Information from you, collectively “Personal Information”. Device Information may include, but is not limited to, items such as web browser, IP address, time zone and cookies. Order Information may include, but is not limited to, items such as name, email, billing and/or shipping address, payment information.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://alphasurety.com/terms-conditions.

Personal Information may be used for purposes including, but not limited to, contacting you, completing your order, processing payment, and improving the Service. We use PayPal’s credit card processing services for credit card payments. Transaction data is securely sent to and from their service according to industry & PayPal standards. We never store your credit card information. When you place an order using the Service, we will maintain your order information for our and your records unless and until you ask us to delete this information.

Surety Bond Applications

We will share your personal information with surety bond/insurance carrier(s), bond underwriters, and credit bureaus, but typically only for the purpose of acquiring the necessary credit and/or business reports for underwriting purposes and to gain approval of the application by the surety bond/insurance carrier(s). If you provide us with personal information, you agree that we may use that personal information for the purpose of acquiring such necessary credit and/or business reports. Such information may also be shared with the bond/insurance policy obligee but typically only as necessary to complete the bond form/insurance policy. If the application is approved and you elect to pay with credit card for services, your credit card number and billing information will be shared with applicable financial institutions and payment processors that collectively act on our behalf to process your credit card payment.

For Legal Process and Protection

We may disclose personal data to third parties, including government authorities, for legal processes or protection of life and safety where we believe that access, use, preservation, or disclosure of the information is reasonably necessary, including:

  • To comply with laws, regulations, legal process or to respond to lawful requests.
  • To enforce or apply agreements, or initiate, render, bill, and collect for products and services (including disclosure to collection agencies to obtain payment).
  • To protect the rights, interests, property, or safety of ASIB, our customers, and others.
  • In connection with claims, disputes, or litigation.
  • To protect you and others from fraudulent, abusive, or unlawful use of these services, and other fraudulent activity.
  • In an emergency.

Business Transfers or Transactions

We may disclose or transfer personal data about you as part of a corporate business transaction, like a merger or acquisition, divestiture, sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership. In these cases, personal data could be transferred to third parties as a business asset.

Other Sharing

We may also share your personal data with others as follows:

  • We may disclose personal data about you to third parties with your consent, which we may get in writing, online, or orally. We may also share your personal data with third parties when you tell us to or when you use our products or services to interact with third parties, whose separate privacy notices may apply to that data.
  • We may share personal data between our parent companies, subsidiaries and affiliates for things like providing you products and services, marketing and advertising and other uses as described in this Privacy Policy.
  • We use service providers who may need access to your personal data to do work for us. Examples of the service providers we engage include print, mail, or email vendors, web hosting vendors, and cloud service providers.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. Web beacons may also be used to record information about how you use the Service.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any reason to believe your Personal Information has been comprised by the Service then please contact us immediately by email, phone at 1-800-901-3099 or certified US mail at 650 S. Shackleford Rd., Ste. 325, Little Rock, AR 72211, United States.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Behavioral Advertising

We have updated our Google Analytics tracking code to support Google Display Advertising through the Remarketing feature. This enables Google Analytics to collect data about your traffic via the DoubleClick cookie in addition to data collected through the standard Google Analytics implementation. Display Advertising lets us enable features in Analytics that aren’t available through standard implementations.

The Remarketing feature allows third-party vendors, including Google, to show your ads on sites across the Internet. In this regard, we as well as third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on someone’s past visits to your website.

Below are resources for you to opt out of targeted advertising:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. We will notify you of any changes only by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to access or use the Service you agree to be bound by the most current Privacy Policy. If you do not agree to the new Privacy Policy, please stop using the Service.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you wish to (i) change or modify any of the personal information you have provided to us, or (ii) ask us questions about this Privacy Policy,  please contact us by email, phone at 1-800-901-3099 or mail at 650 S. Shackleford Rd., Ste. 325, Little Rock, AR 72211, United States.

Effective Date & Opt-Out Procedure

The effective date of this Privacy Policy is April 10, 2020. Unless you opt-out as provided below, this Privacy Policy will apply to all personal information or data collected from you on or after April 10, 2020. If you desire to opt-out of this Privacy Policy, you may do so by contacting us contact us by email, phone at 1-800-901-3099 or mail at 650 S. Shackleford Rd., Ste. 325, Little Rock, AR 72211, United States.

In the event that you opt-out of this Privacy Policy, the previous version of this Privacy Policy will remain in effect with respect to the personal information or data collected from you from the date of collection to July 30, 2021; provided, however, this version of the Privacy Policy will continue to be effective with respect to any personal information or data collected from you on or after July 30, 2021.